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Wildlife on Tour

Our tours take place in the open waters and natural habitats of Biscayne Bay. All wildlife—such as dolphins, manatees, birds, and raccoons—are truly wild and free to roam. While sightings are common and always a highlight, we cannot guarantee the appearance of any specific species. For this reason, refunds are not issued for lack of wildlife sightings.

Refunds

  • Cancellations made more than 24 hours before your scheduled tour start time are eligible for a full refund.

  • Cancellations made within 24 hours of your scheduled start time are non-refundable, but will receive a credit for a future tour of equal value.

Reschedules

Reschedules are available anytime before 24 hours from the original booking start time.

Weather Conditions

If the tour operator cancels at any time due to weather conditions or safety concerns, all guests will receive a full refund.

Provided Drinks

We will provide water and other non-alcoholic beverages to keep to group hydrated!

Frequently Asked Questions

 

“What should I wear on tour?”

  • We recommend clothing that can repel water easily. Tops like sun shirts, swim trunks, swim suit or light sweaters depending on the time of year/weather temperatures! Please wear any kind of water appropriate shoes like sandals or water shoes.

“How early should I arrive and where does the tour meet?”

  • We recommend arriving 15-20 minutes early to head over to the meeting point, check in, and use the restroom prior to the tour (no restrooms during the tour). Please allow time for potential traffic, Miami can get congested! 

  • Please meet the Bill Bird Marina parking lot at 10800 Collins Ave Miami Beach, Fl. Once you enter the parking lot, please follow the line up of boats docked to the left of the blue Bill Bird building. Our checkpoint and shuttle ride to the pedal boats is the very first boat on the far end. There is plenty of free parking.

 

“How long are the tours?”

  • Tours are between 2 hours and 2.5 hours long. 

 

“Is this suitable for kids or inexperienced individuals?”

  • Yes & Yes! Our tours are very beginner friendly and low impact. Enjoy the leisure of pedaling while having your hands free to take pictures, stay hydrated and attend to any children in your boat. Our boats can accommodate up to 4 people per pedal boat, this helps keep groups and families together! 

 

“What happens if the weather takes a turn for the worse before or during the tour?”

  • Our guides and manager keep a close eye on the weather 24/7. If the hazardous weather is predicted, we’ll promptly reach out to you notifying of a cancellation and offer a full refund or reschedule option. PLEASE NOTE! It rains more often than not in South Florida, so there may be short spurts of rain every once in a while. Our pedal boats offer canopies to keep the rain away!

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